The livestream begins at 8:30 PM ET, with the show starting promptly at 8:45 PM ET. If you miss the live performance, don't worry; the replay will be available for 48 hours after the show ends.
To purchase Virtual Passes, follow these two simple steps:
1. Navigate to the show page.
2. Click on any of the buttons.
3. Select the 'SIGN UP' tab on the pop-up.
4. Enter your email address and fill in all required fields.
5. Agree to terms and click on the 'REGISTER' button.
Congratulations! You are now registered for an account and can proceed directly to the checkout.
1. Enter your credit card information (if applicable).
2. Click Pay to submit your purchase.
3. Upon submission of payment you will get a 'Success' message.
4. You can click anywhere on screen to continue.
5. Don't forget to enter or update your shirt size if you are ordering merchandise.
That's it! You're all set. You should receive a confirmation email for both your registration and purchase. Make sure to keep the username and password you used to sign up, as you'll need them to log in and watch the livestream.
A portion of all proceeds from each livestream ticket, plus $5 per bundle, will be donated to The Busyhead Project. This initiative, created by Noah, supports organizations providing mental health treatment and access to care. The Fenway Livestream will specifically support organizations in New England, including: Hannah's House (Waitsfield, VT), Shine Initiative(Worcester, MA), KyleCares (Attleboro, MA), Connor's Climb Foundation (Exeter, NH), and The Yellow Tulip Project (Portland, ME).
All exclusive stream merchandise will be produced and shipped out 6-8 weeks after the stream ends. Shipping confirmation emails will be sent to the email address used for ticket purchase once orders have shipped.
To watch the show, visit the show page for the date you want to watch and log in at the top of the page. If you encounter any difficulties logging in or need support, please visit support.tourgigs.com.
For Stream Access Ticket orders made on this site
1. Log into your account on by clicking on the ‘HAVE A TICKET? LOGIN HERE!’ button under the bundle options.
2. In the bottom-right corner of the screen, you will see a circle as the one below that is your account icon.
Click it.
3. Click on Purchases to see your order
If you would like to update your information, this can be done by clicking on 'My Details'
Please note: If you wish to change the email address associated with your stream access purchase, you will need to create a new account. Head to support.tourgigs.com and click “Contact Support” and fill out details to have the stream access transferred to this new account.
No, this is a one-time purchase only. Some banks incorrectly report it as a recurring charge. Your charge will be coming from our partner LLC on your statement.
Looks like you are trying to use an unsupported card. Discover, Diners, and a few others are not accepted. Please try again with a Visa, Mastercard or American Express card. We apologize for any inconvenience and are at your service for any other questions or issues.
Yes. Apple Airplay/AppleTV and Chromecast are supported natively in the platform player.
We recommend using Puffin TV or TV Cast apps to cast to Roku, Smart TV's and Firestick as we do not have a native app for these platforms.
In regards to watching the event on a Smart TV, this will depend on the model of Smart TV you have. To stream an event you would use your TV's browser to visit the webpage and watch the stream just like on your PC or tablet.
As an alternative to your TV's default browser, you can also try the Puffin TV browser app, which might work in cases where your TV's default browser does not. Although certain models will allow the streaming without any issues, others might not. Please Note: you will need to have a TV that supports the installation of new apps to install Puffin TV.
This is why we normally suggest watching the event on another device, which in turn you can connect to your SmartTV via either Mirror Cast, Screen Sharing, HDMI or any other wireless or wired connection method that your devices support.
All sales are final, and tickets are non-refundable. In limited circumstances where we issue a refund for a canceled event (at our discretion), we will refund the ticket's face value paid. By purchasing a ticket, you agree not to attempt to evade, avoid, or circumvent any refund prohibitions. Should you dispute a charge or seek a refund after the show has started, your tickets may be canceled, and we reserve the right to refuse future ticket purchases.
